Privacy Policy

Last Updated: November 2025

This Privacy Policy describes how Clean Burn (“Clean Burn,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit or make a purchase from [store URL] (the “Site”), which operates on the Shopify platform.

By accessing or using the Site, you agree to this Privacy Policy.

1. Information We Collect

We collect the following categories of information to process orders, improve services, and maintain security.

A.        Information you provide directly:

·       Name, billing and shipping address, company name (if applicable)

·       Email address and phone number

·       Payment information (handled securely through Shopify Payments or third-party gateway; we do not store card numbers)

·       Account login credentials (if you create an account)

·       Order history and communications with our support team

B.        Information automatically collected by Shopify and our systems:

·       Device and browser type, IP address, time zone, and language settings

·       Pages viewed, referring URLs, search terms, and interaction data (“usage data”)

·       Cookies and similar tracking technologies to maintain shopping carts, login sessions, and analytics

C.       Information from third-parties:

·       Payment processors, shipping carriers, analytics partners (e.g., Google Analytics), and advertising networks that help us analyze performance or prevent fraud.

2. How We Use Your Information

We use your information to:

·       Process and fulfill orders (including payment, shipping, and returns)

·       Provide customer service and technical support

·       Send transactional updates (order confirmations, shipping notifications, etc.)

·       Improve our store layout, navigation, and product experience

·       Prevent fraud, unauthorized transactions, and security threats

·       Comply with legal and tax obligations

·       Deliver marketing emails only if you have opted in

3. How We Share Your Information

We share information only as necessary to operate the Site:

·       Shopify – hosts our store and processes your personal data as our service provider under their Privacy Policy (https://www.shopify.com/legal/privacy)

·       Authorized Distributors – receive order information for fulfillment in your territory

·       Payment Processors – securely handle payments on our behalf (e.g., Shopify Payments, PayPal)

·       Shipping Carriers and Logistics Partners – to deliver your orders

·       IT and Analytics Providers – assist with store operation, performance tracking, and security

·       Legal Authorities – if required to comply with law or protect our rights

We do not sell your personal information.

4. Cookies & Similar Technologies

Our Site uses cookies and related technologies to:

·       Keep your shopping cart active

·       Enable secure checkout and account login

·       Analyze store traffic and performance

·       Personalize marketing (if you consent)

You can manage cookie preferences through your browser settings or by using Shopify’s cookie banner. Some features may not work properly if cookies are disabled.

5. Legal Basis for Processing (Personal Data Outside the U.S.)

If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, our legal basis for processing includes:

  • Contract necessity (to fulfill your order)
  • Legal obligations (tax and recordkeeping)
  • Legitimate interests (fraud prevention, improving services
  • Consent (for marketing communications and cookies)

 

6. Data Retention

We retain order and account information only as long as needed to fulfill the purposes above or as required by law (tax and warranty records). After that, data is securely deleted or anonymized.

7. Data Transfers

Shopify stores data in the United States and Canada and may transfer it to other countries. Shopify and our partners use industry-standard protections (Standard Contractual Clauses and other safeguards) to ensure compliance with global privacy laws.

8. Your Rights

Depending on your location, you may have the right to:

  •  Access and receive a copy of your data
  • Request correction of inaccurate data
  • Request deletion of personal data (subject to legal requirements)
  • Withdraw consent for marketing communications
  • Opt out of targeted advertising and cookie-based tracking
  • For California residents: exercise rights under the California Consumer Privacy Act (CCPA) and CPRA via our “Do Not Sell or Share My Personal Information” link (if applicable)

    To exercise these rights, contact us at [insert support email].

9. Security

We employ SSL encryption, firewall protection, and Shopify’s PCI-compliant infrastructure to protect your data. No online platform is 100 % secure, so you should safeguard your account credentials and use strong passwords.

10. Children’s Privacy

The Clean Burn Parts Store is not intended for children under 13. We do not knowingly collect information from minors.

11. Updates to This Policy

We may update this policy as our practices or legal requirements change. Updates will be posted here with a new “Last Updated” date.

12. Contact Us

For questions or privacy requests, contact:
Email: orders@cleanburn.com
Phone: (800) 331-0183